The dating service known as Great Expectations has been around for about thirty years, but they are also one of the most complained-about dating services in the industry today.
Their approach is much different than most of the current dating services since they began in 1976 as a video dating service; instead of an online system that allows users to sign up, create a profile, and begin searching, Great Expectations asks its potential customers to physically meet at their office.
This company is all in the business of selling product and not providing any service. When I complained about the numbers or lack there of of members in my area (I consider a 20-25 mile distance plenty of area), I was told that it takes time/ they have new members joining all the time/ or we would never promise members in any particular area/ we tell everyone they must be willing to travel at least miles to hope to have anyone available.
There are more than 50 Great Expectations centers across the United States and more than 100,000 members nationwide.
The service, which started out nearly thirty years ago as one of those video dating services, has moved into the online world in a big way, and apparently thought that let it off the hook of the NY State "Dating Services Law." A judge thought otherwise and is forcing the company to refund the fees of two women, which could open up many, many more lawsuits.
The company plans to appeal, but the really odd part of the story is just how much the service cost.
When you arrive at their homepage, you are greeted by a very simple page with little content.
A basic explanation of how Great Expectations can help you find love is very broad and doesn't explain major features of the service.